Alex is Sprintlaw’s co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.
Priya runs a cafe in Brisbane. Her coffee supplier sends through a credit application so she can order beans now and pay 30 days later. It looks fairly simple until she sees two sections near the end: one called Indemnity and another called Director's Personal Guarantee.
If you've been asked to sign supplier credit terms or a supplier agreement, this can feel like a small admin step. In reality, these clauses can decide whether a business debt stays with your company or follows you personally.
The good news is that you don't need to become a contract lawyer to spot the main risks. You just need to know what each clause does, what to ask for, and when to get tailored advice before you sign.
What Is An Indemnity In A Supplier Contract?
An indemnity is a promise to compensate someone for certain losses, usually if a particular event happens or a particular risk arises.
In supplier credit terms, an indemnity often says your business must cover the supplier for losses, costs, claims or expenses connected with the supply of goods or services. That might include unpaid invoices, debt recovery costs, legal costs, damage to goods, product misuse, or losses caused by your breach of the terms.
The exact wording matters a lot. A narrow indemnity might only apply if your business does something wrong, such as failing to pay on time or misusing the supplier's equipment. A broad indemnity might make you responsible for losses that are only loosely connected to the supply arrangement.
For example, you might see wording that says your business indemnifies the supplier against all loss, damage, cost or expense arising directly or indirectly from the supply of goods. That kind of phrase can be much wider than it first looks.
Common indemnity triggers in supplier contracts include:
- late payment or non-payment of invoices
- breach of the supplier's trading terms
- claims made by third parties because of how your business used or resold goods
- damage to leased, hired or loaned equipment
- collection costs, legal costs and enforcement expenses
- losses caused by your employees, contractors or agents
An indemnity can sometimes give the supplier a stronger recovery right than a normal breach of contract claim. That's why you want the wording to be clear, fair and tied to things your business can actually control.
What Is A Personal Guarantee In Supplier Credit Terms?
A personal guarantee is a promise by an individual, often a director, to pay the supplier if the business doesn't pay.
If your customer account is in the name of a company, the supplier is contracting with that company. A company is a separate legal entity under the Corporations Act 2001, which is one reason many businesses trade through a Pty Ltd structure.
A personal guarantee changes the risk profile. It means the supplier can look beyond the company and ask the guarantor to pay the company's debt if the company defaults.
For directors, this is the key point: a guarantee can make you personally responsible for a business debt.
Personal guarantees in supplier contracts often cover:
- unpaid invoices
- interest on overdue amounts
- debt collection fees
- legal costs
- future orders placed under the same credit account
- amounts owing after the credit limit increases
Many supplier documents call this a Guarantee And Indemnity. That usually means the individual is giving both a guarantee and a separate indemnity. In practice, the supplier may have more than one path to recover money if the business doesn't pay.
If you're a sole trader, the position is different because you and the business are legally the same person, unless you restructure into a company. You may already be personally liable for business debts. A personal guarantee is most significant when a company, trust or other entity is the customer and an individual is being asked to stand behind that entity.
Is An Indemnity The Same As A Guarantee?
No, an indemnity and a guarantee are different promises, even though they often appear together in supplier contracts.
A guarantee usually depends on someone else's obligation. If your company owes the supplier money and doesn't pay, the guarantor steps in. The guarantor's liability is linked to the company's debt or default.
An indemnity can be a separate, direct promise to cover loss. It may not depend on the supplier first proving that the company is liable in the usual way. This is why suppliers like indemnities: they can be simpler to enforce if drafted strongly.
The Practical Difference
Think of it this way:
- Guarantee: If my company doesn't pay, I will pay.
- Indemnity: If you suffer the listed losses, I will compensate you for them.
In a supplier credit application, the distinction can affect:
- who is liable: the company, the director, or both
- when liability starts: after default, on demand, or when a loss is suffered
- what losses are covered: unpaid invoices only, or broader costs and claims
- whether liability is capped: limited to a credit limit, or unlimited
- whether it continues: for one order, for the whole account, or until the supplier releases you in writing
Labels aren't everything. A clause called an indemnity might contain guarantee wording, and a clause called a guarantee might include an indemnity. The substance of the wording is what matters.
Why Do Suppliers Ask Directors To Sign Guarantees?
Suppliers ask for director guarantees because they're extending credit and want extra comfort that they will be paid.
When a supplier lets your business order now and pay later, they're taking on credit risk. This is especially common for newer companies, businesses with short trading histories, or accounts where the supplier is providing a high credit limit.
From the supplier's perspective, a personal guarantee can:
- encourage invoices to be prioritised
- reduce the risk of being left unpaid if the company has no assets
- make directors more accountable for the credit account
- support a higher credit limit or better payment terms
Suppliers may also use other protections, such as retention of title clauses. These clauses say the supplier keeps ownership of goods until they're paid for. For goods and stock, suppliers may also cover sale of goods terms and register a security interest on the Personal Property Securities Register under the Personal Property Securities Act 2009.
None of this automatically means you should refuse to sign. In many industries, supplier credit terms and business terms and conditions are part of doing business. The real question is whether the guarantee and indemnity are proportionate to the credit being offered.
For example, a $3,000 monthly coffee account is different from a $150,000 building materials account with ongoing deliveries and fluctuating invoices. The higher the risk, the more attention you should give to caps, time limits and release rights.
What Risks Are You Taking When You Sign?
You may be taking on personal liability, unlimited exposure, and ongoing obligations that last longer than you expect.
Let's say Mike runs a cleaning company through Mike's Commercial Cleaning Pty Ltd. He signs a supplier account for cleaning chemicals. The front page lists the company as the customer, but the final page says Mike signs as director and guarantor.
Two years later, the company loses a major client and falls behind on supplier invoices. If the guarantee is valid and broad, the supplier may demand payment from Mike personally for the company's unpaid account, plus interest and recovery costs.
The biggest risks to watch for are below.
Unlimited Or Uncapped Liability
Some guarantees aren't limited to the original credit limit. If the supplier later increases the account from $10,000 to $50,000, the guarantee may still cover the larger amount unless the document says otherwise.
Where possible, ask for a dollar cap. A cap tied to the agreed credit limit is often more reasonable than an open-ended promise.
Continuing Guarantees
A continuing guarantee can apply to future orders, future debts and renewed credit terms. It may keep operating until the supplier releases you in writing.
This matters if you leave the company, sell the business, resign as a director, or stop being involved day to day. You shouldn't assume your liability ends automatically.
Joint And Several Liability
If multiple directors sign, the supplier may be able to pursue any one guarantor for the full amount. That person may then need to sort out contributions with the others separately.
From your perspective, this means you could be chased for more than your share if another director has no assets or can't pay.
Debt Recovery And Legal Costs
Supplier terms often add interest, collection fees and legal costs to overdue amounts. Check whether those costs must be reasonable and whether they only apply after proper notice of default.
Small drafting details can make a big difference to the amount claimed if things go wrong.
Can You Negotiate Or Limit These Clauses?
Yes, you can often negotiate indemnities and guarantees, especially before the account is opened or before your credit limit increases.
You may not get every change you ask for, particularly with a large supplier using standard terms. Still, many suppliers will consider reasonable changes if your request matches the commercial risk.
Useful negotiation points include:
- remove the personal guarantee: especially if the credit limit is low or your business has a strong payment history
- cap the guarantee: limit it to a set dollar amount or the approved credit limit
- limit the indemnity: tie it to losses caused by your breach, negligence or misconduct
- exclude supplier fault: make sure you're not indemnifying the supplier for losses caused by their own breach or negligence
- limit recovery costs: only allow reasonable, properly incurred costs
- add notice and cure rights: require the supplier to notify you of default and give you a chance to fix it
- set an end date: allow the guarantee to be revoked for future supplies by written notice
- request release on sale or resignation: make sure you're released if you leave the business and the supplier agrees to keep supplying
You can also offer practical alternatives. For example, you might agree to cash on delivery for the first few months, a smaller credit limit, shorter payment terms, or a deposit instead of a personal guarantee.
If the supplier says the terms are non-negotiable, you still have options. You can decide whether the commercial benefit is worth the personal risk, compare other suppliers, or get advice on the particular wording before signing.
What Should You Check Before Signing Supplier Credit Terms?
You should check exactly who is signing, what debts are covered, whether liability is capped, and how the guarantee or indemnity can end.
Supplier credit documents can look like simple forms, but the legal effect can be significant. Before you sign, work through this checklist.
Check The Parties
Make sure the correct business entity is listed. If you trade through a company, the customer should usually be the company name and ACN, not your personal name.
If you use a trading name or business name, remember that a business name isn't a separate legal entity. The legal party behind it might be you as a sole trader, your company, or a trustee. Check your ABN and ACN details against ASIC records if you're unsure.
Check Your Signing Capacity
Look carefully at the signature blocks. Are you signing only as director for the company, or also personally as guarantor?
Company signing may happen under section 127 of the Corporations Act 2001, or another authorised signing method. A personal guarantee should be signed by the individual guarantor. If the form blurs those roles, ask for it to be clarified before signing.
Check The Scope Of The Debt
Look for phrases like all monies, any amount owing, future supplies or whether owing now or in the future. These can make the guarantee much broader than one invoice or one order.
If you only intend to guarantee a specific account, amount or transaction, the wording should say so.
Check Standard Form Contract Risks
The Australian Consumer Law contains unfair contract term protections for standard form contracts with consumers and small businesses. For small business contracts, the protections can apply where at least one party has fewer than 100 employees or annual turnover below $10 million.
Since November 2023, businesses can face penalties for proposing, using or relying on unfair contract terms in standard form contracts. A court can also declare an unfair term void.
This doesn't mean every indemnity or guarantee is unfair. A fair clause can still protect a genuine business interest. But very broad, one-sided or hidden clauses may raise issues, especially where you had little real chance to negotiate.
Examples that may need closer review include:
- an unlimited indemnity for losses outside your control
- a unilateral right for the supplier to change terms without notice
- a personal guarantee hidden in fine print
- automatic liability for all legal costs, whether reasonable or not
- a guarantee that continues even after you leave the business, with no clear release process
Check The Related Clauses
The guarantee and indemnity don't sit alone. Read them with the payment terms, interest clause, credit limit, retention of title clause, PPSR clause, privacy consent and termination rights.
Templates and standard forms can be useful starting points, but they often miss the details that matter for your business. A tailored review can help you keep the commercial deal while reducing unnecessary personal exposure.
Key Takeaways
- An indemnity is a promise to compensate the supplier for certain losses, while a guarantee is a promise to pay if the business does not.
- A director's personal guarantee can make you personally liable for company debts, even though the company is a separate legal entity.
- Supplier guarantees are often continuing, uncapped and wide enough to cover future debts unless the wording limits them.
- You can often negotiate caps, narrower indemnities, notice rights, release rights and alternatives such as lower credit limits or deposits.
- Australian Consumer Law unfair contract term rules may apply to standard form small business contracts, but the outcome depends on the wording and context.
- Before signing supplier credit terms, check the parties, signing capacity, credit limit, recovery costs and how the guarantee can end.
If you'd like help with reviewing supplier credit terms, negotiating indemnities and director guarantees, or preparing fair trading terms for your own customers, you can reach us at 1800 730 617 or team@sprintlaw.com.au for a free, no-obligations chat.








