Selected cases

Full Court of the Federal Court of Australia · [2026] FCAFC 120

Totino v Metro Trains Melbourne Pty Ltd

The appeal failed. The Court also held that s 588 of the Victorian Act did not create a private damages claim.

Full Court of the Federal Court of Australia8 Sept 2026

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Quick read

  • This decision is narrow.
  • The appeal failed.

Use this to check

  • The appeal was dismissed and the first instance decision remained in place.
  • The appeal dealt with the show cause letter, the dismissal, the s 588 claim, and a separate ground about post-hearing evidence.
  • The Court proceeded on the basis that at least some of the actions Ms Totino relied on were workplace rights.

Decision snapshot

  1. What happened

    • Penelope Totino started with Metro Trains in October 2019 as Central Group Manager, a senior leadership role.
    • About eight Depot Train Driver Managers reported to her, and about 500 train drivers reported through them.
    • Between 24 and 27 February 2022, Ms Phillipa Thomas, Head of Train Services and Ms Totino's direct manager, received complaints from staff alleging bullying by Ms Totino.
    • On 28 February 2022, Metro told Ms Totino she was being stood down while those complaints were investigated.
  2. What the court had to decide

    • The appeal did not reopen every issue from the first instance case.
    • It focused on the show cause letter, the later dismissal, the claim under s 588 of the Workplace Injury Rehabilitation and Compensation Act 2013 (Vic), and a separate procedural ground about post-hearing evidence.
  3. What the court decided

    • The Full Court dismissed the appeal from Totino v Metro Trains Melbourne Pty Ltd [2024] FedCFamC2G 1370.
    • The only formal order was that the appeal be dismissed.
    • On the Fair Work Act grounds, the Court held there was no error in the primary judge's finding that Metro discharged the reverse onus.

Practical impact

Practical read

  • This decision is narrow.
  • Metro succeeded because the Court accepted the stated reasons of the people responsible for the two challenged steps.
  • Mr Wegert sent the show cause letter.
  • Mr Duvel approved proceeding with the show cause process and later approved the termination.

Practical takeaways

  • The appeal was dismissed and the first instance decision remained in place.
  • The appeal dealt with the show cause letter, the dismissal, the s 588 claim, and a separate ground about post-hearing evidence.
  • The Court proceeded on the basis that at least some of the actions Ms Totino relied on were workplace rights.
  • Metro proved that the operative reasons for the show cause process and dismissal were medical incapacity and the operational need to fill a critical senior role permanently.
  • Mr Wegert sent the show cause letter. Mr Duvel approved proceeding with the show cause process and later approved the termination.

A senior manager was stood down, then went on lengthy leave

Ms Totino was Metro's Central Group Manager, with about eight Depot Train Driver Managers and around 500 train drivers under that reporting line.

After complaints alleging bullying in late February 2022, Metro stood her down while it investigated. She then raised health concerns and later made a workers compensation claim for psychological injury.

Key points

  • The stand down followed staff complaints
  • The later appeal turned on causation, not on any appellate finding about whether those complaints were correct

Only some parts of the first case were on appeal

The appeal did not revisit every allegation from the first instance case. The Full Court dealt with the show cause letter, the termination, the claim under s 588 of the Workplace Injury Rehabilitation and Compensation Act 2013 (Vic), and a separate procedural ground about post-hearing evidence.

The post-hearing evidence point only mattered if a liability ground succeeded. Once the liability grounds failed, that point could not change the result.

Key points

  • On appeal: show cause letter, termination, s 588 claim, and the post-hearing evidence ground
  • Not part of this appeal: the separate complaint about not being given details of the allegations

Metro proved the reasons for the two challenged steps

The key Fair Work Act issue was causation. Metro had to prove the show cause letter and dismissal were not taken because Ms Totino exercised workplace rights.

Mr Wegert sent the show cause letter. Mr Duvel approved proceeding with that process and later approved the termination. The Court accepted the evidence about the medical incapacity and operational reasons for those steps.

This show cause letter was treated as information, not intimidation

The 11 July 2022 letter said Metro was proposing to terminate Ms Totino's employment because of medical incapacity and its operational need to fill her role. It also invited her response before any final decision.

The Court said a 'threat' under s 342(2) needs an intimidatory purpose. It found that purpose was missing here.

Key points

  • It stated a proposal, not a final decision
  • It gave reasons for the proposal
  • It invited a response by a set date
  • It said a final decision would follow later

The medical information claim failed on a threshold point

Ms Totino said Metro unlawfully used a medical report that sat within the workers compensation system. She sought damages for breach of s 588 of the Victorian Act.

The Full Court rejected that claim because s 588 does not create a private right of action in damages. That was enough to end the point.

The limits of the decision

The result depended on the evidence and findings about these two challenged steps. It does not mean every medical incapacity dismissal, or every use of compensation-related medical material, will be lawful.

The Court did not decide whether the medical report was obtained 'under or pursuant to' the Victorian Act. The absence of a private damages action under s 588 was enough to dispose of that claim.

What the court focused on

  • The relevant decision roles were identified and examined separately
  • The accepted reasons were medical incapacity and operational need
  • The show cause finding depended on the wording and purpose of this letter
  • The medical information issue ended without a ruling on whether the report was obtained under the Victorian Act

Common questions

Why didn't Metro lose just because Mr Reidy was not called to give evidence?

The reverse onus in s 361 did not require Metro to call every person who had touched the matter. The question was whether Mr Reidy's involvement meant his own state of mind formed part of Metro's reasons. The Full Court accepted the primary judge's finding that the relevant decision-makers were Mr Wegert and Mr Duvel, and that they acted only because of medical incapacity and operational need. On that view, Mr Reidy was an adviser rather than someone whose unproved state of mind prevented Metro from discharging the onus.

Was the show cause letter itself unlawful adverse action?

No. The Court held the 11 July 2022 letter was not a 'threat' within s 342(2) of the Fair Work Act. A threat needs an intimidatory purpose. This letter said Metro was proposing termination, explained why, invited Ms Totino to respond by a set date, and said a final decision would be made after that response. The Court treated it as communication of a proposed step, not pressure designed to force her to do something she was not already required to do.

Did the Court say Metro could dismiss Ms Totino simply because she had made a compensation claim or raised complaints?

No. The Court did not approve dismissal because an employee makes a compensation claim or raises complaints. It proceeded on the basis that at least some of Ms Totino's conduct involved workplace rights. The case turned on why Metro acted. The accepted evidence was that Metro acted because of medical incapacity and the business need to fill a critical senior role permanently, not because Ms Totino complained, sought leave adjustments, or pursued compensation review processes.

Did Ms Totino win anything on the medical information issue?

No. The Full Court held that s 588 of the Workplace Injury Rehabilitation and Compensation Act 2013 (Vic) does not create a private right of action in damages. That was enough to defeat the claim. Because of that, the Court said it did not need to decide whether the medical report had in fact been obtained 'under or pursuant to' the Act. It did note, however, that relevant ACCS provisions in Pt 6 Div 2, especially ss 289(1) and 291, appeared not to have been taken to the primary judge.

How did the Court deal with the extra evidence Ms Totino wanted to file after the hearing?

It could not affect the appeal outcome. The proposed further affidavit dealt with Allianz later deciding to stop compensation payments with effect from 22 August 2022. Ms Totino accepted that material went only to quantum, not liability. So it would only matter if one of the liability grounds succeeded and the case had to go back. Once the Full Court rejected the liability grounds, that complaint fell away.

What is the practical point for employers from this decision?

The decision is primarily about proof. The Court examined who was responsible for the challenged steps, the reasons accepted at trial, and whether the show cause letter had an intimidatory purpose. It is not authority that a medical incapacity dismissal is automatically lawful. It also does not decide when compensation-related medical information may be used, because the s 588 claim failed at the earlier question of whether that provision creates a private damages action.

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Update history

Case8 Sept 2026

Full Court dismisses medical-capacity termination appeal

The Full Court dismissed an appeal concerning a show cause letter, medical-capacity termination, the Fair Work reverse onus and a Victorian medical-information claim.