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Expert articles and practical legal guides on consumer law for australian businesses.

P2P lending has opened new doors for Australians looking for finance and for investors chasing yield. Instead of going to a bank, borrowers and lenders connect on online “marketplace lending” platforms, often...

Competitions are a great way to build buzz around your brand or raise funds for a good cause. But in Australia, the law draws a clear line between a “raffle” and a...

If you sell goods or services in Australia, the Australian Consumer Law (ACL) is part of your day-to-day reality - even if you don’t think of yourself as a “legal” person. At...

Australia’s beauty and cosmetics sector is thriving - from indie skincare startups to salons launching their own in‑house ranges. If you’re planning to release a new product or grow your treatment business...

Sharing workout tips, meal plans and healthy recipes is a powerful way to build your brand and help your audience. But if you publish nutrition or fitness content in Australia, it’s important...

If you run or are considering joining a franchise in Australia, you’ve probably heard references to “unconscionable conduct” in the wake of the ACCC’s proceedings involving Retail Food Group (the owner of...

Live music is back in a big way, and demand for concert tickets in Australia is often sky-high. Whether you’re promoting shows, selling tickets through your own website, or buying a ticket...

If a customer, supplier or business partner you’ve been dealing with goes into liquidation, it’s stressful - especially if you’re still waiting to be paid. The good news is there are clear...

If your business has drawn the attention of the ACCC or a state fair trading regulator, one practical path to resolve concerns is an “enforceable undertaking”. Handled well, an undertaking can be...

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Dropshipping can be a smart way to launch or scale an online store in Australia with lower upfront costs. You focus on your brand, marketing and customer experience, while a supplier stores,...

If you’re leasing a retail shop in Victoria, it’s normal to wonder: who fixes the roof if it leaks? What if the air-conditioning fails, or a structural wall cracks? Section 52 of...

Chasing unpaid invoices or worrying about insolvency can be incredibly stressful for any business owner. Cash flow is the lifeblood of your operations, so when customers don’t pay, it affects payroll, inventory,...

Running an online store in Australia is an exciting opportunity - but it also means playing by some important legal rules. Recent regulator scrutiny of online retail has highlighted where things can...

Signing a loan guarantee can be a quick way to unlock finance for your business - or to support a family member - but it also creates serious, long‑term obligations. If the...

If you deliver specialist advice or services - whether you’re a doctor, lawyer, consultant, engineer, accountant or IT professional - you’re expected to meet a recognised standard of care. When things go...

If you sell products or services in Australia, the way you advertise, label and promote them matters just as much as the thing you’re actually selling. The Australian Consumer Law (ACL) sets...

If you sell bookings, services, subscriptions or events in Australia, a clear and fair cancellation policy isn’t just a nice-to-have - it’s critical. It sets expectations, reduces disputes, and helps you comply...

Public holidays are some of the busiest and most expensive days to trade for Australian cafes. Higher wage costs, shorter trading hours and supply surcharges can make margins tight - which is...

Rent-to-buy (or rent-to-own) can be a smart way to make bigger purchases more manageable, whether you’re offering these deals to customers or signing one yourself for equipment or a vehicle. But because...

User-generated content (UGC) is one of the most effective ways to build trust and boost engagement with your brand. Whether it’s a customer review, a tagged Instagram photo, a testimonial video or...

Thinking about becoming a real estate agent or launching your own agency in Australia? It’s an exciting industry with clear pathways for growth and a chance to build a brand you’re proud...

Building a trusted brand takes time, effort and consistency. One misleading ad, an ambiguous claim on your website, or a competitor trying to piggyback on your reputation can undo years of work....
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