Consumer Law Articles
Expert articles and practical legal guides on consumer law for australian businesses.
How to Start Selling Homemade Cosmetics in Australia Legally
Turning your passion for skincare, soaps or makeup into a business is an exciting step. The Australian beauty market is growing, and customers love artisan, small-batch products with a story behind them....
10 January 2026
Is Poaching Clients Illegal in Australia?
Competition is healthy - but there’s a line between winning new business and unlawfully poaching clients. As a small business owner, you might worry about a former employee soliciting your customers, or...
10 January 2026
How To Build Trust In Your Business With Legal Foundations
Winning customers is hard. Keeping them is harder - and it starts with trust. As a small business owner, you don’t have a giant brand or big-budget marketing to fall back on....
9 January 2026
How to Create an Influencer Agreement in Australia
Partnering with influencers can be one of the fastest ways to reach your customers in Australia. Whether you’re running a boutique e‑commerce brand or scaling a national campaign, the right collaboration can...
9 January 2026
Retail Agreements in Australia: What to Include and How They Work
Whether you run a boutique, a multi‑site chain or a growing online shop, your retail agreement is one of the most important contracts in your business. It sets out the deal between...
9 January 2026
How To Use A Disclaimer In A Sentence
Disclaimers are a simple way to set expectations, manage risk and reduce disputes - but only if they’re clear and used in the right places. If you’ve ever wondered how to write...
8 January 2026
What Are Online Service Terms and Conditions? (2026 Updated)
Running an online service in Australia can feel refreshingly simple at first. You build the site or app, set up payments, turn on marketing, and you’re ready to go. But the legal...
8 January 2026
Termination Fees In Australia: When Can You Charge One Fairly?
Ending a contract early can disrupt plans, cash flow and staffing. For many Australian small businesses, a termination fee feels like the practical way to cover the costs of cancellations or early...
8 January 2026
ACCC Automatic Renewal: 2026 Compliance Update
Automatic renewals can be great for your cashflow and customer retention. But they can also be one of the quickest ways to lose trust (and attract complaints) if customers feel “tricked” into...
8 January 2026
5 Unfair Business Practices To Avoid In Australia In 2026
Running a small business in Australia in 2026 means you’re probably wearing a few hats at once: marketing, sales, customer support, operations, and (somewhere in the middle) legal compliance. The tricky part...
7 January 2026
End User Agreement In Australia: What To Include
If you provide software, an app, a platform or any digital service, an end user agreement is one of the most important documents in your business. It sets the rules for how...
7 January 2026
Business Terms And Conditions Sample In Australia: What To Include
Clear Terms and Conditions (T&Cs) are one of the simplest ways to protect your small business, reduce disputes and set customer expectations upfront. If you’re looking for a practical “terms and conditions...
7 January 2026
GST Pricing Rules In 2026: When Should You Include GST?
Getting your pricing right in 2026 isn’t just about choosing a number that covers your costs and makes a profit. In Australia, pricing is also a compliance issue - especially when it...
6 January 2026
Competition and Consumer Act Schedule 2 (ACL): What You Need to Know
If you sell goods or services in Australia, the Competition and Consumer Act 2010 (Cth) - Schedule 2 - applies to you. Schedule 2 is the Australian Consumer Law (ACL). It sets...
6 January 2026
Do You Need a Compliance Lawyer in Australia?
When you’re growing a small business, “compliance” can feel like a moving target. There are rules around how you market, sell, hire, store customer data and even how you handle complaints -...
6 January 2026
Terms Of A Contract: What To Include And Why It Matters
Clear, well-drafted contract terms are the backbone of any successful business relationship. Whether you’re selling products, providing services, or running an online store, the terms of a contract set expectations, allocate risk...
6 January 2026
Gift Card Laws In 2026 – What Do I Need To Know?
Gift cards can be a great sales tool for Australian businesses. They help with cash flow, bring new customers through the door, and encourage repeat purchases. If you run an online store,...
6 January 2026
Retail Pricing In Australia: Legal Rules And Display Requirements
Setting retail pricing is more than picking a number that feels right. Your price needs to cover costs, make a profit, attract customers, and comply with Australian law. In Australia, pricing also...
5 January 2026
Is An Invitation To Treat Legally Binding? (2026 Updated)
If you run a business, you’ve probably had a moment where a customer points at a price tag, an online listing, or an email quote and says: “Well, you have to sell...
5 January 2026
Is Quoting Prices Without GST Legal In Australia?
If you run a small business in Australia, how you present your prices matters. It affects customer trust, your compliance with Australian Consumer Law, and even whether your quotes convert. A common...
5 January 2026
A Guide To The Sale Of Goods Act (NSW) - 2021 (Updated 2026)
If you sell products in New South Wales (or buy stock from NSW suppliers), you’ve probably come across disputes that sound like this: “The goods weren’t what I ordered.” “They were defective,...
5 January 2026
Warranty Template: Compliant Warranty Against Defects in Australia
Offering a warranty can build customer confidence and reduce disputes - but only if your warranty terms are clear and compliant with Australian law. If you’re putting together a warranty template for...
5 January 2026
Can You Legally Make Someone Delete Pictures of You in Australia?
If your team, a contractor or a customer posts photos that feature staff, customers or your premises, you might wonder: can you legally make someone delete those pictures? It’s a common issue...
5 January 2026
Can You Be Sued For Leaving A Bad Review In Australia?
Online reviews can make or break a small business. A single post on Google or Facebook can influence a flood of customer decisions - and occasionally cause real damage if it’s false...
4 January 2026
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