Consumer Law Articles
Expert articles and practical legal guides on consumer law for australian businesses.
What Are Online Service Terms and Conditions? (2026 Updated)
Running an online service in Australia can feel refreshingly simple at first. You build the site or app, set up payments, turn on marketing, and you’re ready to go. But the legal...
8 January 2026
Termination Fees In Australia: When Can You Charge One Fairly?
Ending a contract early can disrupt plans, cash flow and staffing. For many Australian small businesses, a termination fee feels like the practical way to cover the costs of cancellations or early...
8 January 2026
ACCC Automatic Renewal: 2026 Compliance Update
Automatic renewals can be great for your cashflow and customer retention. But they can also be one of the quickest ways to lose trust (and attract complaints) if customers feel “tricked” into...
7 January 2026
5 Unfair Business Practices To Avoid In Australia In 2026
Running a small business in Australia in 2026 means you’re probably wearing a few hats at once: marketing, sales, customer support, operations, and (somewhere in the middle) legal compliance. The tricky part...
7 January 2026
End User Agreement In Australia: What To Include
If you provide software, an app, a platform or any digital service, an end user agreement is one of the most important documents in your business. It sets the rules for how...
7 January 2026
Business Terms And Conditions Sample In Australia: What To Include
Clear Terms and Conditions (T&Cs) are one of the simplest ways to protect your small business, reduce disputes and set customer expectations upfront. If you’re looking for a practical “terms and conditions...
6 January 2026
GST Pricing Rules In 2026: When Should You Include GST?
Getting your pricing right in 2026 isn’t just about choosing a number that covers your costs and makes a profit. In Australia, pricing is also a compliance issue - especially when it...
6 January 2026
Competition and Consumer Act Schedule 2 (ACL): What You Need to Know
If you sell goods or services in Australia, the Competition and Consumer Act 2010 (Cth) - Schedule 2 - applies to you. Schedule 2 is the Australian Consumer Law (ACL). It sets...
6 January 2026
Do You Need a Compliance Lawyer in Australia?
When you’re growing a small business, “compliance” can feel like a moving target. There are rules around how you market, sell, hire, store customer data and even how you handle complaints -...
6 January 2026
Terms Of A Contract: What To Include And Why It Matters
Clear, well-drafted contract terms are the backbone of any successful business relationship. Whether you’re selling products, providing services, or running an online store, the terms of a contract set expectations, allocate risk...
5 January 2026
Gift Card Laws In 2026 – What Do I Need To Know?
Gift cards can be a great sales tool for Australian businesses. They help with cash flow, bring new customers through the door, and encourage repeat purchases. If you run an online store,...
5 January 2026
Retail Pricing In Australia: Legal Rules And Display Requirements
Setting retail pricing is more than picking a number that feels right. Your price needs to cover costs, make a profit, attract customers, and comply with Australian law. In Australia, pricing also...
5 January 2026
Is An Invitation To Treat Legally Binding? (2026 Updated)
If you run a business, you’ve probably had a moment where a customer points at a price tag, an online listing, or an email quote and says: “Well, you have to sell...
5 January 2026
Is Quoting Prices Without GST Legal In Australia?
If you run a small business in Australia, how you present your prices matters. It affects customer trust, your compliance with Australian Consumer Law, and even whether your quotes convert. A common...
5 January 2026
A Guide To The Sale Of Goods Act (NSW) - 2021 (Updated 2026)
If you sell products in New South Wales (or buy stock from NSW suppliers), you’ve probably come across disputes that sound like this: “The goods weren’t what I ordered.” “They were defective,...
5 January 2026
Warranty Template: Compliant Warranty Against Defects in Australia
Offering a warranty can build customer confidence and reduce disputes - but only if your warranty terms are clear and compliant with Australian law. If you’re putting together a warranty template for...
4 January 2026
Can You Legally Make Someone Delete Pictures of You in Australia?
If your team, a contractor or a customer posts photos that feature staff, customers or your premises, you might wonder: can you legally make someone delete those pictures? It’s a common issue...
4 January 2026
Can You Be Sued For Leaving A Bad Review In Australia?
Online reviews can make or break a small business. A single post on Google or Facebook can influence a flood of customer decisions - and occasionally cause real damage if it’s false...
4 January 2026
2021 Changes To The Unfair Contract Terms Regime (Updated 2026)
Unfair contract terms can be one of those “hidden” legal risks that sits quietly in your contracts until something goes wrong - a customer dispute, a supplier falling over, a payment issue,...
4 January 2026
2022 Changes To The Therapeutic Goods Advertising Code (Updated 2026)
Advertising therapeutic goods in Australia can feel like walking a tightrope. On one hand, you want to explain why your product works and why customers should choose you. On the other hand,...
4 January 2026
How to Legally Run an Online Business in Australia
Running a business online is one of the fastest ways to reach customers and grow in Australia. But “going digital” doesn’t remove your legal obligations - it adds some new ones. If...
2 January 2026
How To Plan A Successful App Launch In Australia: Legal Checklist
Planning an app launch is exciting - it’s often the moment your idea becomes a real product in customers’ hands. But launching an app isn’t just about code and design. If you...
2 January 2026
Guide To Australian Alcohol Advertising Laws: 2026 Edition
Advertising alcohol in Australia can feel like walking a tightrope. On one hand, you want your brand to stand out in a crowded market. On the other, alcohol advertising is closely watched...
2 January 2026
What Are Trading Terms In Australia?
Clear trading terms are one of the simplest ways to protect your cashflow, set expectations with customers, and prevent disputes. If you’ve ever worried about late payments, scope creep, or back-and-forth over...
1 January 2026
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