Consumer Law Articles

Expert articles and practical legal guides on consumer law for australian businesses.

Legal Advertising In Australia: Risks, Compliance & Tips

Legal Advertising In Australia: Risks, Compliance & Tips

Advertising is one of the fastest ways to grow a small business - but it’s also one of the quickest ways to create legal risk if you’re not careful. In Australia, your...

20 January 2026
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Unconscionable Conduct: Meaning, Legal Tests And Examples

Unconscionable Conduct: Meaning, Legal Tests And Examples

If you run a small business, you’ve probably heard the phrase “unconscionable conduct” used when a deal feels unfair, a negotiation turns aggressive, or a bigger player uses their leverage to force...

19 January 2026
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Country Of Origin Labelling Requirements For Australian Businesses

Country Of Origin Labelling Requirements For Australian Businesses

If you sell products in Australia, chances are you’ve seen customers (and wholesale buyers) ask the same question: what’s the country of origin? Sometimes it’s curiosity. Often it’s a deal-breaker. For certain...

18 January 2026
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Gift Card Expiry Laws In Australia: Legal Requirements And Best Practices

Gift Card Expiry Laws In Australia: Legal Requirements And Best Practices

Gift cards can be a great way to boost cash flow, bring new customers through the door, and encourage repeat purchases. But they also come with compliance obligations - and gift card...

18 January 2026
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Retail Food Group Issues: Legal Lessons for Franchisors and Franchisees

Retail Food Group Issues: Legal Lessons for Franchisors and Franchisees

Franchising can look like the best of both worlds: the franchisor grows faster without funding every new site, and the franchisee buys into a proven brand, system and supply chain. But a...

18 January 2026
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Legal Guide to Starting a Personal Shopper Business in Australia

Legal Guide to Starting a Personal Shopper Business in Australia

Running a personal shopper business can be a great way to turn your eye for style (or your ability to source hard-to-find items) into a scalable service business. But once you move...

17 January 2026
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Social Media Advertising Legal Checklist (Australia)

Social Media Advertising Legal Checklist (Australia)

Social media advertising can be one of the fastest ways to get your business in front of the right customers. You can test messaging, launch new products, build brand awareness, and drive...

16 January 2026
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How To Set Up A Compliant Refer A Friend Program In Australia

How To Set Up A Compliant Refer A Friend Program In Australia

If you’ve ever wished your best customers could “clone” themselves and send you more people just like them, a refer a friend program is one of the simplest ways to make that...

16 January 2026
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How To Run Free Competitions In Australia: Legal Checklist

How To Run Free Competitions In Australia: Legal Checklist

Running free competitions in Australia can be a fantastic way to grow your brand, build an email list, drive traffic to your website, and reward your customers. But “free” doesn’t mean “no...

16 January 2026
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Essential Legal Checklist For Scaling A Business In Australia

Essential Legal Checklist For Scaling A Business In Australia

Scaling your business is a great problem to have. More customers, bigger projects, new hires, better systems, and (hopefully) healthier cashflow can be signs that your business is ready to level up....

16 January 2026
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Crowdfunding For Startups: Legal Checklist To Raise Funds And Protect Your Business

Crowdfunding For Startups: Legal Checklist To Raise Funds And Protect Your Business

Crowdfunding can be an exciting way to validate your product, build a community and raise the funds you need to launch (or scale) your startup in Australia. But it’s also a legal...

16 January 2026
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What Is A Copyright Licence Agreement? (2026 Updated)

What Is A Copyright Licence Agreement? (2026 Updated)

If you create content for your business (or pay someone else to create it), you’re dealing with copyright more often than you might realise. That could be your website copy, product photos,...

15 January 2026
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Resale Tickets: What Event Organisers and Ticket Sellers Need to Know

Resale Tickets: What Event Organisers and Ticket Sellers Need to Know

Resale tickets are now a standard part of the live events economy in Australia. Whether you’re an event organiser trying to protect your audience (and your brand), or you’re a ticket seller/platform...

14 January 2026
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Competitions: Do I Need A Permit? [Updated 2026]

Competitions: Do I Need A Permit? [Updated 2026]

Running a competition can be a great way to build hype around your brand, grow your email list, launch a new product, or reward loyal customers. But competitions also come with rules...

13 January 2026
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Made In Australia Claims: Labelling, Protection And Export Steps

Made In Australia Claims: Labelling, Protection And Export Steps

Putting made in Australia on your products can be a real competitive advantage. It can also build trust quickly, especially if you’re a small business trying to stand out against imported alternatives....

13 January 2026
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A Guide To Email Marketing Laws In Australia (2026)

A Guide To Email Marketing Laws In Australia (2026)

Email marketing is still one of the most cost-effective ways to grow your business in Australia. Whether you’re launching a new product, sending a monthly newsletter, or running an end-of-financial-year sale, email...

12 January 2026
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Food Delivery Laws In Australia: Checklist For Restaurants & Couriers

Food Delivery Laws In Australia: Checklist For Restaurants & Couriers

Food delivery in Australia has become a core part of how restaurants reach customers - and how new tech-led startups and courier networks build businesses. But once you move from “we’ll just...

12 January 2026
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Dropshipping Legal Checklist (Australia)

Dropshipping Legal Checklist (Australia)

Dropshipping can feel like the “low overhead” way to start an online business in Australia. You don’t need to buy stock upfront, you can test products quickly, and you can scale without...

11 January 2026
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How to Start Selling Homemade Cosmetics in Australia Legally

How to Start Selling Homemade Cosmetics in Australia Legally

Turning your passion for skincare, soaps or makeup into a business is an exciting step. The Australian beauty market is growing, and customers love artisan, small-batch products with a story behind them....

10 January 2026
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Is Poaching Clients Illegal in Australia?

Is Poaching Clients Illegal in Australia?

Competition is healthy - but there’s a line between winning new business and unlawfully poaching clients. As a small business owner, you might worry about a former employee soliciting your customers, or...

10 January 2026
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How To Build Trust In Your Business With Legal Foundations

How To Build Trust In Your Business With Legal Foundations

Winning customers is hard. Keeping them is harder - and it starts with trust. As a small business owner, you don’t have a giant brand or big-budget marketing to fall back on....

9 January 2026
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How to Create an Influencer Agreement in Australia

How to Create an Influencer Agreement in Australia

Partnering with influencers can be one of the fastest ways to reach your customers in Australia. Whether you’re running a boutique e‑commerce brand or scaling a national campaign, the right collaboration can...

9 January 2026
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Retail Agreements in Australia: What to Include and How They Work

Retail Agreements in Australia: What to Include and How They Work

Whether you run a boutique, a multi‑site chain or a growing online shop, your retail agreement is one of the most important contracts in your business. It sets out the deal between...

9 January 2026
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How To Use A Disclaimer In A Sentence

How To Use A Disclaimer In A Sentence

Disclaimers are a simple way to set expectations, manage risk and reduce disputes - but only if they’re clear and used in the right places. If you’ve ever wondered how to write...

8 January 2026
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