Consumer Law Articles
Expert articles and practical legal guides on consumer law for australian businesses.
NFTs Meaning Explained
NFTs have made plenty of headlines, from record-breaking digital art sales to big brands launching tokenised memberships. But what do NFTs actually mean for your small business in Australia? In short, NFTs...
30 October 2025
Misleading and Deceptive Conduct in NSW: What You Need to Know
If you’re running a small business in New South Wales, you’re expected to be honest and clear with your customers and other businesses - in your ads, pricing, sales conversations, contracts and...
30 October 2025
GST Included or Not? How To Display Prices In Australia
Pricing shouldn’t be a guessing game - for your customers or your team. Yet one of the most common questions we hear from small businesses is whether their price should say “GST...
29 October 2025
How To Turn a Side Hustle Into a Compliant Small Business in Australia
Side hussles can be a smart way for small businesses to test new ideas, diversify revenue and build resilience without betting the farm. Whether you’re trialling a new product line after hours,...
27 October 2025
How Solicitors Help Small Businesses
Running a small business is exciting - but it can also feel complex once contracts, staff, suppliers, leases and regulations enter the picture. That’s where a solicitor fits in. If you’re wondering...
27 October 2025
What Is Passing Off In Australia?
Your brand is often your most valuable asset. It’s how customers recognise you, trust you and come back. But what happens if another business starts using a name, logo, packaging or get‑up...
26 October 2025
What’s The Difference Between Goods And Services?
If you’re running or launching a small business in Australia, you’ll likely be selling goods, services, or a mix of both. On the surface, the difference between goods and services seems straightforward....
26 October 2025
Do Gift Cards Expire in Australia? What Businesses Should Know
Gift cards and digital vouchers are a smart way to boost sales, win new customers and encourage repeat visits. They’re also tightly regulated across Australia, and non-compliance can lead to complaints, fines...
26 October 2025
Retainer Fees in Australia: What They Are and How to Use Them
For many Australian small businesses, moving from once-off jobs to ongoing client relationships is a game changer. One simple tool helps you stabilise cash flow, lock in commitments and plan resources with...
25 October 2025
Ex GST Pricing in Australia: What It Means and How to Get It Right
If you sell goods or services in Australia, you’ve probably seen “ex GST” and “inc GST” on quotes and invoices. Getting this right isn’t just an accounting preference - it affects how...
24 October 2025
Terms Of Service In Australia: What To Include And Get Right
Clear Terms of Service are one of the simplest ways to protect your business, manage risk, and set expectations with customers. Whether you sell online, operate a service-based business, run a SaaS...
24 October 2025
GST Exclusive Vs Inclusive: Displaying & Charging Prices In Australia
GST can feel like alphabet soup when you’re juggling everything else in your business. One of the quickest wins is getting crystal clear on when to use GST exclusive pricing and when...
22 October 2025
What Is Commercial Law in Australia?
If you’re building a small business in Australia, you’re already doing commercial law - even if you don’t call it that yet. Every quote you send, every sale you make, every staff...
21 October 2025
Consequential Loss in Australia: What It Means for Contracts
When something goes wrong in a business relationship, the biggest disputes are often not about the price you charged - they’re about the flow-on damage. That’s where “consequential loss” comes in. It’s...
21 October 2025
Cancellation Policy in Australia: What To Include and Stay Compliant
Clear cancellation terms can make or break your cash flow, especially if you run bookings, classes, appointments or pre-orders. A well-drafted cancellation policy sets expectations, reduces no-shows, and helps you handle refunds...
20 October 2025
Which Legal Documents Do Small Businesses Need In Australia?
Getting your legal documents in order is one of the smartest early moves you can make as a small business owner in Australia. The right paperwork does more than “tick a box”....
20 October 2025
Service Agreement Templates In Australia: What To Include
If you sell services in Australia, a well-drafted service agreement isn’t just “nice to have” - it’s the backbone of how you get paid, manage scope, and reduce risk. Whether you’re a...
18 October 2025
What Is Unconscionable Conduct in Australian Contract Law?
If you’ve ever felt pressured into signing an agreement that just didn’t feel fair, you’re not alone. Power imbalances are common in business relationships - especially when you’re dealing with larger suppliers,...
17 October 2025
Waiver Meaning In Australia: When To Use One And Make It Stick
Running a business often means inviting customers into activities, premises or situations that carry some level of risk. From fitness classes and adventure tours to workshops and community events, many owners ask...
17 October 2025
GST Inclusive vs Exclusive in Australia: 'Inclusive of GST' Explained
GST touches almost every sale most Australian small businesses make. But the wording around price displays can be confusing - especially when you see phrases like “inclusive of GST” or “exclusive of...
16 October 2025
What Is A Retainer And How Does It Work?
Retainers are common across professional services in Australia - from legal and accounting to marketing, IT and design. If you’re weighing up whether a retainer could work for your business (either as...
16 October 2025
Fit For Purpose Under Australian Consumer Law: What It Means
“Fit for purpose” is one of those phrases you’ll see in complaints, contracts and online reviews - and it matters a lot under Australian Consumer Law (ACL). If you sell goods or...
16 October 2025
Statute Of Limitations In Australia
When a dispute flares up - an unpaid invoice, a supplier breach, or a misleading product claim against your business - time matters. If you wait too long to take action, you...
15 October 2025
Made In Australia Logo: How To Use It Legally
Australian customers love to buy local, and the green-and-gold kangaroo is a powerful way to show it. But before you add a “Made in Australia” logo or an “Australian Grown” symbol to...
15 October 2025
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