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Consumer Law Articles

Expert articles and practical legal guides on consumer law for australian businesses.

Faulty Products Under Australian Consumer Law: Compliance For Businesses

Faulty Products Under Australian Consumer Law: Compliance For Businesses

Selling products in Australia is a great way to grow a brand people trust. Alongside the opportunity comes a clear responsibility: your products must be safe, do what you say they will...

30 June 2025
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Fake Google Reviews: Legal Options For Australian Businesses

Fake Google Reviews: Legal Options For Australian Businesses

Your Google reviews can make or break your reputation. A steady stream of genuine, positive feedback helps you win new customers, build trust and showcase your service standards. The flip side? A...

29 June 2025
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Cooling-Off Periods in Australian Contracts: Essential Legal Guide

Cooling-Off Periods in Australian Contracts: Essential Legal Guide

Signing a contract can feel like a big step - whether you’re purchasing a home, agreeing to a franchise, or joining a service on the spot. If you change your mind soon...

28 June 2025
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Understanding Equitable Interests in Australian Law

Understanding Equitable Interests in Australian Law

If you run a business, own property, or regularly sign contracts, you’ve likely come across the term “equitable interest.” It sounds technical, but it’s a practical concept that can protect you when...

28 June 2025
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What is a Guarantee? Australian Business Legal Essentials

What is a Guarantee? Australian Business Legal Essentials

When you’re starting or running a business in Australia, you might find yourself being asked to “provide a guarantee.” It’s a common request whether you’re seeking finance, entering into supplier contracts, signing...

28 June 2025
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Franchise Code of Conduct: Compliance for Australian Franchise Businesses

Franchise Code of Conduct: Compliance for Australian Franchise Businesses

Franchising offers an appealing pathway to business ownership in Australia. With the backing of an established brand, proven business model, and ongoing support, franchisees can hit the ground running in their chosen...

28 June 2025
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Loyalty Program Benefits: Legal and Strategic Essentials

Loyalty Program Benefits: Legal and Strategic Essentials

Loyalty programs can be a powerful way to boost repeat purchases, lift customer lifetime value and learn more about your audience. Whether you run an online store or a bricks‑and‑mortar brand, the...

28 June 2025
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Airbnb Laws In Australia: What Hosts Need To Know

Airbnb Laws In Australia: What Hosts Need To Know

Short‑stay accommodation can be a rewarding way to earn extra income or even build a new venture. But whether you’re sharing a spare room or running multiple listings across different suburbs, hosting...

28 June 2025
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Game Of Skill Competitions: Creating Terms And Conditions Legally

Game Of Skill Competitions: Creating Terms And Conditions Legally

Running a competition is a great way to build buzz, grow your audience and reward your community. If you’re planning a game of skill - think “best recipe”, “25 words or less”,...

27 June 2025
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Cancellation Fees and Australian Consumer Law: Essential Business Compliance

Cancellation Fees and Australian Consumer Law: Essential Business Compliance

Cancellation fees are a common feature of many Australian businesses - from gyms and health studios to event planners, consultants, and trades. You’ve probably experienced that all-too-familiar scenario: a customer books a...

27 June 2025
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Can You Charge Late Fees On Invoices In Australia?

Can You Charge Late Fees On Invoices In Australia?

Late payments can put real pressure on your cash flow. It’s understandable to want a clear, lawful way to encourage timely payment - and to recover the true cost of chasing overdue...

27 June 2025
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Understanding The Fair Trading Act SA: Compliance Essentials For Businesses

Understanding The Fair Trading Act SA: Compliance Essentials For Businesses

Starting or running a business in South Australia is about more than great products or top-tier service. It’s also about operating fairly, earning trust, and meeting your legal obligations. One of the...

27 June 2025
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NDIS Service Agreement Cancellation Policy: Legal Guide

NDIS Service Agreement Cancellation Policy: Legal Guide

Providing National Disability Insurance Scheme (NDIS) supports is incredibly rewarding, but late cancellations can quickly undermine your schedule and cash flow. A clear, fair and compliant cancellation policy inside your service agreement...

27 June 2025
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Queensland Real Estate Commission Laws Explained

Queensland Real Estate Commission Laws Explained

If you’re selling property in Queensland, the question of “what commission do I pay my agent, and when?” comes up quickly. Queensland’s framework is designed to protect both sellers and agents by...

27 June 2025
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Bait and Switch Advertising: Legal Risks for Australian Businesses

Bait and Switch Advertising: Legal Risks for Australian Businesses

Bait and switch advertising can seem like a tempting tactic for businesses striving to stand out in a saturated market. Offering customers an enticing deal can drive foot traffic and website clicks...

27 June 2025
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Handling Google Review Disputes: Essential Guide For Australian Businesses

Handling Google Review Disputes: Essential Guide For Australian Businesses

Online reviews are often the first thing potential customers check before they buy or book. Your Google Business Profile can be the front line of your reputation - one negative review can...

27 June 2025
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MSRP vs RRP: Understanding Pricing Terms In Australia

MSRP vs RRP: Understanding Pricing Terms In Australia

Getting your pricing right isn’t just about covering your costs. The way you present and compare prices can shape customer trust, your brand positioning and your legal risk. That’s why terms like...

26 June 2025
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Quote Terms And Conditions In Australia: Essential Business Compliance Guide

Quote Terms And Conditions In Australia: Essential Business Compliance Guide

If you run a business in Australia, you’ve probably sent a price quote to a customer. But the real question is: did you include clear, fair and legally sound Quote Terms and...

25 June 2025
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Understanding Breach Of Duty Of Care In Australia

Understanding Breach Of Duty Of Care In Australia

Whether you’re running a small business, offering professional services, or managing a team, duty of care underpins how you operate day to day in Australia. But what happens if something goes wrong...

25 June 2025
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Lease Break Fees In Victoria: Legal Guide For Businesses

Lease Break Fees In Victoria: Legal Guide For Businesses

Leasing a shop, office or warehouse in Victoria is a big commitment. The right location can be a growth engine - but circumstances change. If you need to exit early, “lease break...

24 June 2025
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Advertising Laws In Australia: Essential Compliance Guide For Businesses

Advertising Laws In Australia: Essential Compliance Guide For Businesses

Advertising can fuel incredible growth for your business. Whether you’re running Google Ads, partnering with influencers, sending email campaigns or promoting in-store, your marketing is how you connect with customers and build...

24 June 2025
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Food Labelling Laws in Australia: Compliance Essentials For Businesses

Food Labelling Laws in Australia: Compliance Essentials For Businesses

If you’re launching a food product in Australia - from a cafe takeaway line to a packaged snack or an online pantry brand - your label isn’t just a design decision. It’s...

24 June 2025
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‘Vest’ Meaning In Law: Explained For Australian Businesses

‘Vest’ Meaning In Law: Explained For Australian Businesses

If you’re navigating commercial contracts, equity or company ownership in Australia, you’ll likely see the words “vest” and “vesting” pop up. They appear in employee share plans, company constitutions, shareholders agreements, trust...

23 June 2025
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What Is a Code of Practice in Australia?

What Is a Code of Practice in Australia?

When you’re running a business in Australia, you’ll hear terms like “Act”, “Regulation”, “Standard” and “Code of Practice”. Knowing which ones you must follow (and how) can feel confusing when you’re focused...

23 June 2025
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