Consumer Law Articles
Expert articles and practical legal guides on consumer law for australian businesses.
Part IX Debt Agreements in Australia: An Alternative to Bankruptcy Explained
If you’re facing financial difficulties, you may have heard about a Part IX Debt Agreement as an alternative to declaring bankruptcy. In Australia, this legal mechanism-governed by Part IX of the Bankruptcy...
1 March 2025
Pyramid Sales Schemes In Australia: Understanding Legal Implications Under Consumer Law
Pyramid-style selling can look like a quick way to make income and grow fast. But if the model relies on recruiting people rather than selling real products or services, you may be...
1 March 2025
Deadline for Claims: Key Insights Into Australia’s Statute of Limitations
If you’re thinking about making a legal claim in Australia, timing matters just as much as the merits of your case. Every claim has a deadline - known as a statute of...
26 February 2025
Snack Smarts: A Guide To Spotting Deceptive Advertising In The Consumables Market
From protein bars to kombucha, snack brands are everywhere - and clever marketing is often what wins shelf space and clicks. But there’s a line between persuasive advertising and misleading claims. If...
25 February 2025
Dropshipping: The Legal Guide for Australian E-Commerce Entrepreneurs
Introduction Dropshipping is an increasingly popular business model in Australia – and for good reason. It enables online retailers to sell products without the need to hold inventory, as customer orders are...
25 February 2025
Unlocking Solicitors’ Liens: Secure Your Legal Rights and Ensure Payment
Solicitors’ liens are a crucial legal mechanism that many legal practitioners rely on to secure payment for the services they provide. In essence, a solicitor’s lien is the right to retain a...
25 February 2025
Contract Fairness: Navigating Unconscionable Conduct In Australian Law
When you’re running a business, strong contracts and clear sales processes help you move fast and build trust. But if a deal leans too far in one party’s favour or takes advantage...
25 February 2025
Building Family Wealth: The Ultimate Guide To Trusts In Australia
Trusts are one of the most popular tools Australians use to protect assets, manage family wealth and plan for the future. When set up and managed well, a trust can help you...
24 February 2025
Accessing Government Information: Know Your Rights
If you’ve ever felt stuck waiting for answers from a government department, you’re not alone. The good news is that, in Australia, you have strong rights to request and access government-held information...
23 February 2025
Lemon Law: Navigating Defective Products and ACL Protections
If you sell goods or services in Australia, you’ve probably heard customers mention “lemon laws” when something goes wrong. While Australia doesn’t have a single statute actually called “lemon law,” our Australian...
23 February 2025
Does An Industry Code Of Practice Apply To Your Business?
If you’re running or launching a small business in Australia, you’re likely across the big-ticket items - ABN, website, insurance, maybe a lease. But there’s another layer many owners overlook: industry codes...
23 February 2025
Injunction Essentials: Key Considerations and Equitable Remedies Explained
When a dispute arises, monetary damages can sometimes fall short of fully remedying your losses. In such scenarios, an injunction may provide the equitable relief you need. In this article, we break...
23 February 2025
The Definition Of “Consumer” Is Changing In The Australian Consumer Law
If you sell goods or services in Australia, the word “consumer” matters a lot. It determines when the Australian Consumer Law (ACL) applies, which guarantees you must honour, and what remedies customers...
22 February 2025
NCAT Explained: How to Navigate Disputes in New South Wales
If you’re dealing with a business dispute in New South Wales, the NSW Civil and Administrative Tribunal (NCAT) can be a fast, accessible way to resolve it without going to court. Whether...
21 February 2025
The Do Not Call Register in Australia: What Businesses Need to Know
The Do Not Call Register (DNCR) is an essential component of Australia’s telecommunications landscape. It is designed to protect consumers from unsolicited and intrusive telemarketing calls and faxes. In this guide, we...
21 February 2025
Do You Know About Unfair Contract Terms?
If you sell to consumers or small businesses in Australia, the terms in your contracts aren’t just “fine print” - they’re regulated by law. The unfair contract terms (UCT) regime under the...
21 February 2025
How To Exclude Liability For Negligence In A Contract
Trying to manage risk in your contracts is smart business. One common question we get from Australian founders and operators is whether you can exclude liability for negligence - and if so,...
19 February 2025
Point Of Sale (POS) Advertising Rules In Australia: A Practical Guide For Retailers
Clear, honest point of sale (POS) advertising isn’t just good customer service - it’s the law in Australia. From shelf labels and price tickets to in‑store posters and digital screens, what you...
18 February 2025
A Guide To Customer Contracts
Strong customer contracts are one of the simplest ways to protect your business, set clear expectations and get paid on time. Whether you’re selling products, delivering services, or running a digital platform,...
14 February 2025
What Is An Unsolicited Consumer Agreement?
If you sell to customers by phone or door-to-door in Australia, the Australian Consumer Law (ACL) has special rules you must follow. These rules cover “unsolicited consumer agreements” - sales that start...
13 February 2025
Do Influencers Have To Say It’s An #Ad?
Influencer marketing is now a core part of how Australian brands reach customers. Whether you’re a creator posting product reviews or a business partnering with influencers, one question comes up again and...
13 February 2025
Excluding Liability For Death And Injury: What Australian Businesses Can And Can’t Do
If you run a business in Australia, managing risk is part of everyday life. It’s common to ask whether you can “sign away” responsibility using a disclaimer or waiver - especially if...
13 February 2025
What Is A Sales Agency Agreement?
If you’re looking to grow sales without building a large in-house team, appointing a sales agent can be a smart move. But to make that relationship work in practice (and protect both...
12 February 2025
When Do You Need A Privacy Policy?
If your business collects any information about people - customers, leads, employees, patients, or even website visitors - you’re probably wondering whether you need a Privacy Policy. In Australia, privacy law can...
12 February 2025
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