Alex is Sprintlaw’s co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.
Ending a tenancy is one of the trickiest parts of managing property in Australia. Whether you’re a small business landlord with a retail or office lease, or a residential property investor, it’s important to follow the correct legal steps from the outset.
Evictions (and commercial lease terminations) are tightly regulated. If you skip a step or rely on the wrong notice, you can face delays, extra costs, or even penalties for unlawful eviction. The good news? With a clear plan, the right documents and a solid understanding of your state or territory rules, you can resolve things efficiently and lawfully.
In this guide, we’ll walk through how evictions work in Australia, the differences between residential and commercial contexts, the step-by-step process, and the key risks to avoid. We’ll also share practical tips to help you prepare your evidence and paperwork so you can move forward with confidence.
Residential Vs Commercial: What’s The Difference?
Before you take any steps, be clear on which rules apply to your situation. Residential tenancies are governed by residential tenancy legislation in each state and territory (and overseen by the relevant civil and administrative tribunal). Commercial occupancies are driven primarily by the lease contract and, in many cases, retail leasing legislation.
Residential Tenancies
- Heavily legislated with strict notice forms, minimum notice periods and service rules.
- Most disputes and termination applications go to your state or territory civil and administrative tribunal (for example, NCAT in NSW or VCAT in Victoria).
- “No reason” or “no grounds” terminations are restricted or not available in many scenarios, and requirements vary by jurisdiction. Always check the local Act and regulations for current notice types and timeframes.
Commercial And Retail Leases
- Contract-driven: your rights flow from the lease (and any agreement for lease), plus applicable legislation such as retail leasing laws and security of payment/possession laws.
- Defaults and termination are usually tied to specific lease breaches (e.g. unpaid rent, unauthorised use, insolvency) and the notice procedures set out in the lease.
- For retail premises, landlords should also consider requirements under the Retail Leases Act (NSW) or the equivalent in your jurisdiction, including disclosure and procedural obligations.
If you’re unsure which pathway applies, review your lease documents first. If you don’t have a formal lease in place, you may still have a periodic tenancy or licence arrangement with legal protections. In a commercial context, putting a tailored Commercial Tenancy Agreement in place early can prevent many issues later.
How The Eviction Process Works (Step By Step)
Each state and territory has its own legislation and tribunal processes, but the core sequence is broadly similar. Below is a general overview. Always adapt the details (notice type, timeframes, and the right forum) to your jurisdiction and lease.
1) Identify The Breach Or Ground To End
Common grounds include non-payment of rent, serious or repeated breach of lease terms, illegal use, or substantial damage or nuisance. In commercial leases, the grounds will be set out in the lease. In residential tenancies, the grounds and notice types are set out in the relevant Act.
2) Issue The Correct Notice
Your notice must use the correct form (if prescribed), clearly state the ground, and comply with minimum notice periods and service rules. A defective notice can be declared invalid, forcing you to start again.
For NSW commercial landlords, issuing a Notice to Vacate under the lease and legislation is a key early step. If you’re dealing with a residential tenancy, be sure you’re using the exact notice category allowed in your jurisdiction for the specific breach or termination reason.
3) Apply To The Tribunal Or Court (If The Tenant Doesn’t Vacate)
If the tenant remains in possession after the notice period, the next step is an application to the relevant tribunal (for residential) or court/tribunal (for commercial, depending on the lease and jurisdiction). You’ll need your tenancy or lease documents, copies of notices and evidence of the breach (for example, rent ledgers, emails, photos, or witness statements).
4) Obtain A Possession Order
If the tribunal or court is satisfied the requirements have been met, it may make orders for termination and possession. These orders specify when the tenancy or lease ends and when the premises must be handed back.
5) Warrant And Enforcement
If the occupant still doesn’t leave, you can request a warrant of possession (or similar order) for enforcement. Importantly, enforcement is carried out by the Sheriff’s Office or bailiffs (depending on your state or territory). The police may assist the Sheriff/bailiff in certain circumstances, but the primary enforcement officer is not the police.
Self-help measures-like changing the locks, disconnecting utilities or removing the tenant’s goods-are unlawful without a proper warrant. If you need strategic guidance on this stage, consider early lease termination advice from a lawyer to avoid missteps.
Grounds For Eviction And Termination
The valid grounds, notice options and timeframes differ by jurisdiction and by the type of occupancy. However, you’ll often see the following categories:
Non-Payment Of Rent
Non-payment is one of the most common reasons to end a tenancy. In both residential and commercial settings, you’ll usually issue a breach or termination notice that gives the tenant a chance to remedy the default (for example, pay the arrears) before termination takes effect.
Serious Or Repeated Breach
Grounds can include unauthorised alterations, unlawful subletting, unapproved use of the premises, or sustained nuisance. In commercial leases, repeated or unremedied breaches typically trigger contractual termination rights set out in the lease.
Illegal Use, Damage Or Risk
Using the premises for illegal purposes, causing significant damage, or creating a serious safety risk may justify termination, often on shorter timeframes (subject to the legislation and lease wording).
End Of Term Or Landlord’s Intended Use
At the end of a fixed term, different rules apply depending on whether the tenancy is residential or commercial and on which state or territory you’re in. Some jurisdictions limit “no reason” notices, and retail leasing laws can impose specific procedures around options, holding over and notices. For commercial premises, the lease will drive what happens on expiry, including any option to renew and how notice must be given.
If you’re holding over month-to-month, make sure any notice you issue aligns with local rules and your contract. For general guidance, many landlords refer to the principles in month-to-month lease notice requirements.
Residential And Commercial Nuances You Should Know
Because eviction rules are local, a “one-size-fits-all” approach doesn’t work. Here are common areas where landlords are tripped up:
“No Grounds” Terminations
Many jurisdictions have narrowed or reshaped the ability to end residential tenancies without a specified reason, or only allow it in limited circumstances and timeframes (for example, at the very end of a fixed term). Always confirm the position in your state or territory before issuing such a notice.
Retail Leasing Protections
Retail tenancies (for example, small shops in shopping centres or high streets) often have additional protections and procedures. NSW landlords, for instance, should factor in the Retail Leases Act alongside the terms of the lease.
Options, Renewals And Holding Over
If your tenant has an option to renew, your lease will spell out when and how it must be exercised. Missed deadlines and informal emails can cause disputes. Where a tenant holds over, termination notice periods and rent arrangements are often set by the lease and local law. For state-specific timing and process considerations, it’s worth checking any lease renewal notice periods that may apply in your jurisdiction.
Assignment Or Surrender As An Alternative
Sometimes the fastest, most commercial outcome isn’t eviction-it’s a negotiated exit. If the tenant can find a replacement (and you agree), a Deed of Assignment of Lease can transfer obligations to a new occupier. If both parties want to end the lease early, a Lease Surrender Agreement can record the terms, payments, and make-good obligations.
Where a tenant approaches you about breaking a commercial lease, get advice before agreeing. A short, practical negotiation at this point can save you months of vacancy or tribunal time.
Preparing Your Evidence And Documents
Good preparation can be the difference between a smooth termination and an expensive stalemate. Before you issue a notice or file an application, make sure you have your paperwork in order.
Key Documents To Gather
- The signed tenancy or lease, plus any variations, side letters or guarantees.
- Rent ledgers, invoices and bank records showing arrears and payments.
- Emails, letters and messages that show warnings, requests to remedy, or admissions.
- Photos, inspection reports and contractor quotes for damage or make-good issues.
- Copies of the exact notices served (including proof of service) and when they were sent.
If the lease is unclear or missing key protections, consider moving to an updated Commercial Tenancy Agreement for future occupancies. Clear default, notice and termination clauses significantly reduce the risk of disputes.
Common Mistakes To Avoid
- Serving the wrong notice or using the wrong timeframe for your state or territory.
- Terminating while the tenant is in the process of remedying the breach, if the law or lease requires a further opportunity to fix it.
- Accepting part payments in a way that inadvertently waives termination rights (this comes down to the lease wording and your conduct).
- Attempting “self-help” actions like lock changes without a warrant-this can expose you to compensation claims and penalties.
- Overlooking retail leasing requirements, especially mandatory disclosures or timing rules around options and renewals.
Where the relationship has broken down, getting early lease termination advice can help you set the right strategy and avoid technical missteps.
Frequently Asked Questions
Can I Evict A Tenant For Non-Payment Straight Away?
No. You must follow the prescribed process: issue the correct notice, allow any required remedy period, and apply to the tribunal or court if the tenant doesn’t comply. Shortcuts can invalidate your case.
Do Police Enforce Evictions?
Enforcement is carried out by the Sheriff’s Office or bailiffs, depending on the jurisdiction. Police may assist the Sheriff/bailiff if required, but they don’t run the process.
What If My Tenant Wants To Leave Early?
You can consider a negotiated outcome. Options include a Lease Surrender Agreement or, if a replacement occupier is lined up, a Deed of Assignment of Lease. Documenting the deal properly helps you avoid later disputes about make-good or money owed.
What If There’s No Written Lease?
You may still have a legally binding arrangement (for example, a periodic tenancy). The law in your state or territory will still apply. For future arrangements, move tenants to a written lease to lock in clearer notice and termination provisions.
Does Retail Leasing Law Change The Process?
Retail leasing legislation adds extra obligations and timelines (alongside your lease). Make sure your notices and termination steps align with those rules as well as the contract. NSW landlords should be familiar with the framework in the Retail Leases Act.
What If The Tenant Holds Over At The End Of The Term?
Your lease will usually set out what happens on holding over, including rent and how either party can end the arrangement. If it’s effectively month-to-month, ensure any notice you give or receive aligns with your lease and with general notice requirements.
Key Takeaways
- Evictions and commercial lease terminations in Australia are formal legal processes-use the correct notice, the correct timeframe and the correct forum for your state or territory.
- Residential and commercial rules differ. Commercial outcomes are driven by your lease and (where applicable) retail leasing laws, while residential tenancies rely on prescribed statutory notices and tribunal procedures.
- Enforcement is handled by the Sheriff’s Office or bailiffs, not by police. Avoid any “self-help” steps like lock changes without a warrant.
- Prepare your evidence early: lease documents, rent ledgers, photos, communications and proof of service. Good records speed up decisions and reduce disputes.
- Consider commercial alternatives where appropriate, such as a Lease Surrender Agreement or a Deed of Assignment of Lease, to achieve a faster, negotiated exit.
- A clear, up-to-date Commercial Tenancy Agreement and early lease termination advice can significantly reduce risk and help you reach a practical outcome sooner.
If you would like a consultation on evictions and lease terminations, you can reach us at 1800 730 617 or team@sprintlaw.com.au for a free, no-obligations chat.








