Alex is Sprintlaw’s co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.
- What Are Resignation Entitlements For Employees Who Leave Your Business?
- Do Employees Owe Or Give Notice When They Resign?
- Payment In Lieu Of Notice: When Can You Use It?
- Lawful Deductions, Negative Leave And Company Property
- Notice Worked, Garden Leave Or Early Release - Which Option Is Best?
- What Documents And Records Do You Need To Provide?
- How To Prevent Issues Next Time: Contracts And Policies That Help
- Key Takeaways
When a team member resigns, you’re juggling handover tasks, recruitment and keeping the business moving. On top of that, you need to get their resignation entitlements right - quickly and compliantly.
This is where many small businesses feel the pressure. What exactly goes into final pay? Do you owe super? What if the employee leaves without working their notice? And how do different awards and state long service leave rules fit in?
In this guide, we’ll step through how to manage resignation entitlements in Australia from an employer’s perspective, so you can confidently process departures, stay compliant and protect your business.
What Are Resignation Entitlements For Employees Who Leave Your Business?
Resignation entitlements are the payments and benefits an employee is legally entitled to receive when they resign from their employment. While specifics can vary by award or enterprise agreement, the National Employment Standards (NES) and state laws set the overall framework.
In most cases, final entitlements include:
- Final wages: All hours worked up to the last day, including ordinary hours, overtime that’s become payable, allowances and penalty rates due under the relevant award or agreement.
- Accrued, unused annual leave: Must be paid out on termination, usually including any applicable leave loading if the award/agreement or contract provides for it. See our guide on Annual Leave on Resignation.
- Long service leave (LSL): Payout rules depend on state or territory legislation and the employee’s length of service. In some states, pro rata LSL may be payable after a minimum period if the employee resigns. Check your local law and any applicable award obligations.
- Accrued but untaken time off in lieu (TOIL): If your award or policy provides for TOIL, you may need to pay it out if unused at termination.
- Commission/bonus that’s become payable: If a commission or bonus has vested under the contract or policy by the termination date, it should be included (subject to the terms of the scheme).
Common items that are not paid on resignation include unused personal/carer’s leave (sick leave) - it does not get cashed out when employment ends under the NES unless an enterprise agreement specifically says otherwise.
Do Employees Owe Or Give Notice When They Resign?
Most awards and employment contracts require an employee to provide a minimum notice period when resigning. The purpose is to give you time to plan handover and backfill the role.
Key points to keep in mind:
- Check the source of truth: The notice period usually comes from the award, enterprise agreement or the individual employment contract. If multiple sources apply, the most beneficial term to the employee generally prevails (you can’t set less than the legal minimums).
- Notice must be in writing: Many agreements require written notice. Encourage a simple written resignation stating the last working day to avoid disputes.
- If the employee doesn’t work their notice: Some awards and contracts allow you to deduct up to one week’s wages (or more if permitted by the applicable instrument) from termination pay if adequate notice isn’t given. Any deduction must be lawful and reasonable.
For more detail on minimums and practical options, see our overview of notice periods and what to do if an employee is not working their notice period.
Payment In Lieu Of Notice: When Can You Use It?
Sometimes it’s better for both sides not to work out the notice period - for example, where there are confidentiality risks or limited useful work remaining.
In those cases, you can usually pay out the unworked portion of notice instead of requiring attendance. This is called payment in lieu of notice (PILON), and the amount is typically the pay the employee would have earned during the balance of the notice period, calculated at their base rate (or as specified in the award/contract).
Think through:
- Contract and award terms: Confirm you have the contractual right to make a PILON and understand what components of pay are included in the calculation.
- Company property and confidentiality: Ensure devices, passes and files are returned, and remind the employee about ongoing confidentiality obligations and any post-employment restraints.
- Communication: Be clear and respectful. Confirm the termination date, the amount being paid in lieu and the timing of final pay in writing.
For a deeper dive into mechanics and compliance, see Payment In Lieu of Notice.
What Should Final Pay Include - And When Is It Due?
Getting the final pay wrong is one of the most common triggers for disputes. A best-practice approach is to calculate and pay everything promptly after the last day, even where no specific deadline is stated.
What to include in final pay
As an employer, you should confirm and process:
- All outstanding wages: Ordinary hours worked to the last day, penalty rates and allowances owed, and any payable overtime.
- Accrued annual leave + loading (if applicable): Payout all untaken annual leave, with any leave loading if provided by the award or contract.
- Long service leave: Refer to the relevant state or territory legislation to determine pro rata entitlement and the rate of pay.
- TOIL or rostered days off: Pay out balances if required under the award or agreement.
- Commission/bonus payments: If a commission or bonus is earned/vested by the termination date per the scheme rules, include it.
- Reimbursements: Pay approved expenses the employee incurred on behalf of the business.
For a structured checklist, see our guide to calculating final pay.
When to pay
There isn’t a single nationwide deadline in the NES, but many awards and enterprise agreements specify a timeframe (for example, within 7 days or on the next usual pay day). Even if no instrument applies, the safest option is to process final pay as soon as reasonably possible after the last day of employment.
Tax and superannuation on termination amounts
Tax treatment and super can differ between components of final pay. Generally, superannuation is calculated on ordinary time earnings (OTE). Unused annual leave and long service leave paid on termination are typically not OTE, but super may still be payable on some components depending on the award/contract and the ATO’s OTE definition.
It’s best to confirm obligations for each component before processing payroll. For an overview of common scenarios, read our guide on superannuation on termination payments.
Lawful Deductions, Negative Leave And Company Property
In practice, not every resignation is clean and simple. You may be dealing with salary advances, overpayments, negative leave balances or unreturned company property.
- Deductions must be lawful: Under the Fair Work Act, deductions from wages are only permitted in limited circumstances - for example, if authorised in writing by the employee and principally for their benefit, or required by law, court order or an industrial instrument. Review the rules in section 324 of the Fair Work Act before deducting anything from final pay.
- Negative leave balances: If an employee has taken annual leave in advance, your ability to reconcile that on termination depends on the award/contract terms and lawful deduction rules. Our guide to negative leave balances steps through options.
- Unreturned property: It’s usually unlawful to withhold all final pay until property is returned. Instead, set clear return deadlines, require a signed asset acknowledgement at start and exit, and consider a modest, lawful deduction only if permitted under the contract/award and the Fair Work Act.
- Overpayments: You can generally recover genuine overpayments, but best practice is to agree a reasonable repayment plan in writing rather than netting it all off in one hit, unless lawfully permitted.
Notice Worked, Garden Leave Or Early Release - Which Option Is Best?
Once an employee resigns, you’ll decide how to manage the notice period. Your options are usually to have them work it out, place them on garden leave, or agree an early release (with or without PILON).
- Working the notice: The default option. Plan structured handover, restrict access appropriately, and remind the employee about confidentiality and restraint obligations.
- Garden leave: The employee remains employed and paid during notice but stays away from the workplace and customers. This can help protect confidential information and relationships while preventing a jump to a competitor during notice, provided the contract allows it.
- Early release: By agreement, you can shorten the notice and bring the termination date forward. Depending on the terms, you may waive some or all notice, or make a PILON.
Whatever you choose, confirm it in writing and align with the award/contract. If you do opt for a payout instead of attendance, revisit Payment In Lieu of Notice to ensure your calculation and timing are compliant.
What Documents And Records Do You Need To Provide?
Beyond paying entitlements correctly, tidy documentation helps employees transition and keeps your compliance sorted.
- Final payslip and earnings summary: Provide a clear breakdown of the final pay, including wages, leave payouts and any deductions.
- Separation Certificate (if requested): Centrelink may require this for employees seeking support. Employers are expected to provide it on request - see Separation Certificate obligations.
- Statement of Service: Not mandatory under the NES, but often requested. It can reduce reference requests and shows goodwill.
- Return-of-property checklist: Confirm that devices, passes, keys and confidential materials are returned, and disable access to systems on or shortly after the last day.
If post-employment restraints or confidentiality provisions are part of the Employment Contract, reiterate these obligations in your exit letter. Provide practical reminders (for example, not downloading client lists or using trade secrets) to discourage inadvertent breaches.
A Practical Step-By-Step Checklist For Processing Resignation Entitlements
1) Confirm the resignation in writing
Ask for a short written resignation that states the last working day. Acknowledge receipt and outline next steps, including handover expectations and timing of final pay.
2) Check award/contract terms
Identify the applicable award or enterprise agreement and cross-check the contract. Confirm minimum notice, leave loading rules, TOIL provisions and any deductions provisions.
3) Decide how to manage notice
Choose between working the notice, garden leave or early release. If the employee requests to leave earlier than the contract allows, decide whether to agree (and on what terms) or to treat it as insufficient notice. If insufficient notice is given, consider your rights carefully and review what’s lawful when an employee is not working their notice period.
4) Calculate final pay accurately
Compile all components: wages to last day, annual leave (plus any loading), long service leave, TOIL, vested commissions/bonuses and approved expenses. If you’re unsure, run through our final pay guide.
5) Review superannuation and tax
Check whether super is payable on any component in your scenario and apply the correct tax treatment. Our overview of superannuation on termination payments is a helpful reference.
6) Consider lawful deductions
Only make deductions if they’re permitted under the award/contract and are lawful under the Fair Work Act. If dealing with advances or negative leave balances, document the basis for any reconciliation and get written agreement where required.
7) Tie up equipment, access and IP
Collect company property, disable access, confirm IP ownership (for example, work product created during employment) and remind the employee of confidentiality and restraint obligations.
8) Pay promptly and issue documents
Process payment within the timeframe required by the award or agreement (or as soon as reasonably possible), and provide a payslip and any requested Separation Certificate.
Common Scenarios And How To Handle Them
The employee resigns without giving notice
Check the award/contract. If a deduction is permitted for insufficient notice, ensure it’s within the allowed limit and otherwise lawful. If a deduction isn’t permitted, you can still choose to accept the early exit but you’ll need to pay the entitlements in full.
The employee has a big commission due soon
Read the commission plan carefully. Many schemes only pay once revenue is received or after certain conditions are met. If those conditions haven’t been met by the termination date, the commission may not be payable - but avoid blanket assumptions, as unfair withholding can lead to disputes.
Leave taken in advance
Where annual leave was taken in advance, check whether the instrument lets you offset this against final pay and whether a written agreement is required. If in doubt, consider a written repayment plan rather than an automatic deduction.
You prefer to end employment early
If you’d like to bring forward the end date (for example, to protect relationships or sensitive information), consider garden leave or a PILON. If you pay in lieu, confirm the amount and your calculation basis (award/contract) and document the arrangement - our Payment In Lieu of Notice guide covers the essentials.
How To Prevent Issues Next Time: Contracts And Policies That Help
Clean exits are much easier when your paperwork is solid from day one. Consider reviewing and tightening:
- Employment Contract: Clear clauses on notice, garden leave, confidentiality, IP ownership, restraint of trade, commission/bonus rules, and lawful deductions set expectations and reduce disputes. Start with a robust Employment Contract and tailor it to the role.
- Workplace policies: TOIL/rostering, leave in advance, device and property policy, and an exit/return-of-equipment checklist make the process smoother and more consistent.
- Payroll processes: Have a standard checklist for final pay, long service leave calculation references per state, and a timetable that meets award deadlines.
A little front-end work here saves headaches at resignation time and reduces your legal risk if a dispute arises.
Key Takeaways
- Resignation entitlements generally include final wages, accrued annual leave (plus any applicable loading), and long service leave in line with state laws; sick leave is not paid out.
- Confirm and apply the correct notice period from the award or contract, and consider garden leave or a Payment In Lieu of Notice if working the notice isn’t practical.
- Process final pay promptly and accurately - our guides to final pay, notice periods and superannuation on termination payments can help you get the details right.
- Only make deductions that are lawful under the Fair Work Act and permitted by the award/contract, and handle negative leave balances carefully.
- Provide a clear payslip and, on request, a Separation Certificate, and make sure company property is returned and access is disabled.
- Strong Employment Contracts and practical policies upfront make resignations smoother and reduce risks for your business.
If you’d like a consultation on managing resignation entitlements for your business, you can reach us at 1800 730 617 or team@sprintlaw.com.au for a free, no-obligations chat.








