All Questions Consumer Law How do I comply with consumer protection laws when providing education and training services in Australia?
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How do I comply with consumer protection laws when providing education and training services in Australia?

Answer

To comply with consumer protection laws for education and training services, ensure your marketing materials are honest and transparent. You must also provide accurate course details, costs, and refund policies. Misrepresentation can lead to penalties. The Australian Consumer Law (ACL) provides guidelines on this. Always be open and clear with your clients and seek legal advice if unsure. Our legal professionals are here to guide education providers through their obligations.

Alex is Sprintlaw’s co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.

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