Online business

These days it is almost impossible for a business to avoid having an online presence, whether it be through a website, an app or social media. Whatever your exposure is to the online world, you need to ensure that your website terms are well drafted and that you are handling customer information in compliance with privacy laws.

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Here are the packages commonly requested by other businesses:

Website Terms and Conditions

Think of your website like a house. Set the rules for people who visit your website about what they can and can’t do.

3 THINGS YOU NEED TO KNOW
  1. Limit your liability: Your business can be liable to anyone accessing your website. How information on your website is used is often out of your control, so make sure that your T&Cs are effective.
  2. Protect your IP: You also want to think about how your T&Cs protect the articles, blogs, logos and artworks on your website.
  3. Every website is different: If you’re selling goods online, providing services through your web platform or operating an online marketplace, it’s a good idea to have your T&Cs customised.

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Privacy Policy

If your business is data-driven, chances are you’re collecting personal customer information and there may be privacy laws you need comply with. 

3 THINGS YOU NEED TO KNOW
  1. Big fines: There are big fines that apply for breaching the Privacy Act, so it is important that your business is compliant.
  2. Essential disclosures: At minimum, your privacy policy should disclose how your business gathers, stores, uses and manages personal information.
  3. Business-specific issues: Your privacy policy may also need to address specific issues like email direct marketing, cookies, Google Analytics, credit card details and cloud-storage.

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