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All Questions Consumer Law How do I comply with consumer protection laws when selling products online?
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How do I comply with consumer protection laws when selling products online?

Answer

When selling products online in Australia, adhere to the Australian Consumer Law. This means providing clear product descriptions, transparent pricing (inclusive of all taxes and fees), and a robust return and refund policy. Avoid misleading advertising and always honour warranties and guarantees. Regularly review your online business practices for compliance. Our firm can assist in ensuring your online sales methods are compliant.

Alex is Sprintlaw’s co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.

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