How do I stay compliant with Australian Consumer Law when providing services?

Complying with Australian Consumer Law (ACL) is crucial for all Australian businesses, including tradespeople. This means making sure that your services are provided with due care and skill, are fit for any specified purpose, and are delivered within a reasonable time even when there is no agreed end date.

To help you stay compliant, we'd recommend taking the following steps:

• Be transparent about your pricing and any potential additional costs.
• Make sure all advertising or representations about your services are accurate and not misleading.
• Be aware of the warranties that automatically apply to your services, and respect consumers' rights to a remedy if your services are not up to standard under the ACL.
• Keep updated with any changes in the ACL that might impact your business.
• Get the help of a lawyer who can provide you with tailored advice to ensure ongoing compliance.