What are the consumer protection laws in Australia for travel and tourism services?
Consumer protection in Australia's travel and tourism sector is governed by the Australian Consumer Law (ACL). Providers must ensure services are delivered as advertised, without misleading or false representations. Customers have the right to remedies, including refunds, for unsatisfactory services. Price transparency, including full disclosure of any additional fees or charges, is essential. Special attention is required for cancellation policies, ensuring they're fair and transparent. Our legal team can offer detailed insights into sector-specific regulations and compliance.
Need Legal Help?
Enter your details to get started