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All Questions E-commerce What are the legal requirements for selling products online in Australia?
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Question

What are the legal requirements for selling products online in Australia?

Answer

Online businesses in Australia are bound by the Australian Consumer Law (ACL) which mandates accurate product descriptions, transparent pricing, and adherence to consumer guarantees. Businesses must also comply with the Privacy Act 1988 for customer data, and the Spam Act 2003 for electronic marketing. Secure payment processing, clear terms and conditions, and transparent refund policies are essential. For cross-border sales, international regulations might apply. Our e-commerce legal experts can provide comprehensive guidance for online sellers.

Alex is Sprintlaw’s co-founder and principal lawyer. Alex previously worked at a top-tier firm as a lawyer specialising in technology and media contracts, and founded a digital agency which he sold in 2015.

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