If you run a removalist business, we’d recommend putting in place a strong set of Removalist Terms & Conditions.

But what are they and why do you need them? 

Here’s what you need to know.

What Are Removalist Terms And Conditions?

As a removalist business, a set of terms and conditions will form the main contract you give to your customers whenever they need your services. 

Generally, these terms and conditions will provide a clear outline of what services you are offering, details about payments, what happens in the event of a dispute, and other important limitations to protect your business.

Ultimately, these terms and conditions form a legally binding agreement between you and your customers. 

Why Do I Need Terms And Conditions As A Removalist?

As is the case with all service providers, terms and conditions are always a good idea for removalists and can save you a lot of money in the event of a dispute. 

This is because they:

  • Lay out the rules. Terms and conditions clearly set out what you will and won’t be doing as part of your service. They also outline how much each part of the service will cost. They can provide clarity around expected timeframes, additional costs for certain services (e.g. moving heavy items down a set of stairs), and what happens if something is damaged. 
  • Consider unexpected circumstances. What happens if a job is cancelled? What happens if something goes wrong during the job? Your terms and conditions will cover all bases by outlining what to do in these situations. 
  • Limit your liability. As a removalist business, you’re likely exposed to quite a few risks. Your terms and conditions can include disclaimers and clauses that clearly state what you’re responsible for — saving you from headaches later down the track.

What Is Included In Removalist Terms And Conditions?

The clauses contained within your terms and conditions will be customised for the unique needs of your business. They may vary depending on the way in which your business operates and the specific services you provide. 

However, the document would generally include clauses relating to:

  • Payment and late payment
  • Freight charges
  • Delivery times and delays
  • Damage to goods in transit
  • Scope of services
  • Liability protections
  • Intellectual property ownership
  • Confidentiality
  • Term and termination

Need Help?

A good lawyer will be able to draft your Removalist Terms & Conditions to ensure that your customers are clear on the services you’re offering, and that you’re protected if a dispute arises.

At Sprintlaw, we focus on drafting comprehensive, easy to understand and user-friendly agreements for service providers, including removalist businesses. 

Feel free to get in touch with us to get things started with your Removalist Terms & Conditions! Our friendly team can be reached at 1800 730 617 or at team@sprintlaw.com.au.

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