Kayleigh is a graduate in Arts and Law from the University of New South Wales. With an interest in human rights and intellectual property law, she has experience working in communications and marketing for small businesses and not-for-profits.
Big burger brands love a cheeky jab at each other. But in Australia, there’s a fine line between bold marketing and breaching trade mark or consumer laws.
If you’ve followed the headlines about McDonald’s and Hungry Jack’s, you’ll know these rivalries can turn into legal disputes about product names, look-and-feel, or comparative ads. While most small businesses won’t fight it out on national billboards, the same legal rules apply to you.
In this guide, we’ll unpack what “the beef” typically is in these fast-food stoushes, what the law says about trade marks and advertising in Australia, and the practical steps to protect your brand without picking a legal fight you don’t want. Whether you’re building a food brand, franchising, or running any consumer-facing business, these lessons are relevant.
What Sparked The “Beef” In The First Place?
Iconic fast-food disputes usually centre on branding and marketing decisions - think product names that sound alike, menu items that compare themselves to a competitor’s best-seller, or packaging and store get-up that looks a little too familiar.
At the legal level, three issues often collide:
- Trade marks: Can you stop a competitor from using a name or logo that’s close to yours?
- “Get-up” and passing off: Does the overall look and feel of the packaging or product mislead customers into thinking it comes from you?
- Advertising and consumer law: Are comparisons fair, truthful, and not misleading under the Australian Consumer Law?
When a marketing idea blurs these boundaries, letters start flying, ads get pulled, or parties end up in court. The good news is you don’t need to be a multinational to avoid these risks - a bit of upfront brand strategy and legal housekeeping goes a long way.
Trade Marks vs Branding “Get-Up”: Where Are The Lines?
Your brand is more than a catchy name. In Australian law, different pieces of your brand can be protected (or challenged) in different ways.
Trade Marks Protect Names, Logos And Slogans
A registered trade mark gives you exclusive rights to use your brand in connection with the goods or services covered. It’s your best defence against copycat names or logos, and a strong deterrent against disputes.
If you’re naming a new product, take time to search the trade mark register and consider whether to register your trade mark early. Choosing the right coverage matters - trade marks are filed in “classes” that reflect what you sell and how you sell it, so understanding trade mark classes is key.
Tip: Highly descriptive or generic names are harder to protect. Distinctive branding tends to be both stronger in the market and easier to defend legally.
“Get-Up” And Passing Off Cover Your Overall Look
Even if a name is different, a competitor can still get into trouble if their packaging, colour scheme, or product presentation misleads consumers into thinking it’s yours. Lawyers call this “get-up” and the claims usually run under passing off or the Australian Consumer Law.
Ask yourself: would an ordinary customer, seeing the product quickly on a shelf, think it’s connected to your brand because of the overall look? If the answer is “possibly,” there’s risk on both sides - the adopter of the new look risks a complaint, and the incumbent must weigh whether the similarity really crosses the line.
Similar Names: How Close Is Too Close?
Names are assessed in the real world. Think about how it sounds when ordered at a counter, how it looks on a menu, and whether it creates an association with a rival’s hero product.
If you’re the one choosing a new name, build a shortlist that avoids obvious echoes of a competitor’s famous mark. If you’re the one defending your name, gather evidence of how customers actually perceive your branding - not just what lawyers think in a vacuum.
Comparative Advertising In Australia: How Far Can You Go?
Australian law allows comparative advertising - you can compare your product to a competitor’s - but it must be accurate and not misleading. This is where many campaigns stumble.
Misleading Or Deceptive Conduct (Section 18, ACL)
Under section 18 of the Australian Consumer Law, businesses must not engage in conduct that is misleading or deceptive, or likely to mislead or deceive. This is a broad rule that covers ads, social posts, menu boards - basically any customer-facing communication. It’s worth revisiting the basics of section 18 of the ACL whenever you plan a comparative campaign.
False Or Misleading Representations (Section 29, ACL)
Section 29 of the ACL lists specific “no-go” claims, like false representations about quality, composition, or origin. If you state or imply factual comparisons (size, weight, ingredients, price, nutrition), you’ll need robust substantiation. For a deeper dive into what you can and can’t claim, see section 29 of the ACL.
Best Practice For Comparisons
- Be specific: Compare like-for-like products and specify the basis of comparison (e.g. weight, price on a set date, or number of ingredients).
- Keep evidence: Maintain records that substantiate every factual claim in the ad, including screenshots, price checks, or lab tests.
- Avoid ambiguity: If a tagline could be read more than one way, customers might be misled. Clarify with plain language or a clear qualifier.
- Use fair visuals: Don’t photograph your product under perfect conditions and your competitor’s in a worse light.
- Sense-check the tone: Punchy is fine; disparaging can cross into misleading impressions or invite defamation concerns.
If you’re planning a high-visibility campaign, a quick review by a consumer law specialist can help you avoid costly rework or a takedown.
Franchises Face Extra Rules (And Extra Risk)
McDonald’s and Hungry Jack’s are large franchise networks, which adds a layer of complexity that smaller businesses sometimes underestimate when they scale.
The Franchising Lens
Marketing decisions often impact franchisees - from signage and packaging to local promotions. In Australia, franchisors must comply with the Franchising Code of Conduct (administered by the ACCC) and ensure marketing funds are transparent and used as disclosed. Serious disputes can spill over into franchise relationships if campaigns backfire or require sudden changes.
If you’re moving toward franchising, it’s essential to have your franchise documentation and brand governance in order, and to understand your obligations as a franchisor. Speaking with a franchise lawyer early will help you build marketing approvals, trade mark ownership, and brand standards into your system the right way.
Brand Control And Consistency
Franchisors typically centralise brand approvals to maintain uniformity and reduce legal risk. That includes rules about local comparative ads or menu tweaks that might accidentally provoke a competitor or mislead consumers. The bigger you grow, the more important it becomes to have clear, enforceable brand guidelines.
How To Keep Your Next Burger (Or Any Product) Out Of Legal Trouble
You don’t need a multinational budget to manage risk. A simple, practical workflow will prevent most issues before they arise.
1) Clear Your Brand Early
Before printing packaging or buying domains, run searches across business names, domains, social handles, and trade mark registers. If you’re serious about the name, file to register your trade mark in relevant classes.
Think beyond the name - consider whether your colour palette, packaging shape, or product presentation too closely references a competitor’s distinctive get-up. It’s much cheaper to adjust now than after a letter arrives.
2) Stress-Test Comparative Claims
List every claim in your advertising and match it to concrete evidence. Ask a colleague to read the ad as a customer would: is there any headline, visual, or disclaimer that could cause confusion? If you plan to name your competitor, triple-check your facts, dates, and context.
3) Document Your Substantiation
Keep a dated file with all materials that support the ad - product specifications, price checks, photos, or third-party testing. If a concern is raised under the ACL, you’ll be ready to show your basis for the claims.
4) Have A Rapid Response Plan
Occasionally, the best move is to tweak an ad or rename a product quickly. Decide in advance who can approve changes and what steps they’ll take. If you receive an aggressive letter, a calm and well-structured response - sometimes alongside a targeted cease and desist letter of your own - can resolve things early.
5) Build Internal Brand Rules
Create a short brand and advertising checklist for your team. Include do’s and don’ts for referencing competitors, guidelines for “look-and-feel,” and sign-off thresholds for high-risk campaigns. Over time, you’ll reduce approvals and move faster with less risk.
What Legal Documents Should You Have In Place?
Strong contracts and policies support creative marketing while keeping you compliant. The right set depends on your business model, but most consumer brands benefit from the following.
- Trade Mark Portfolio: File core word and logo marks in the classes that match your products and services, plus any planned expansion. A registered mark is your strongest shield against copycats.
- Website Terms Of Use: Set out rules for using your site or app, IP ownership, and limits on liability. If you sell online, pair this with clear online sales terms. Consider dedicated Website Terms of Use so your team isn’t guessing what applies.
- Privacy Policy: If you collect any personal information (even just emails for marketing), you’ll need a clear policy and compliant data practices. Robust privacy settings also help avoid misleading representations about how you use customer data.
- Marketing And Brand Guidelines: Internal rules that define brand elements, approvals, and when legal sign-off is required for comparative advertising or new product names.
- Supply And Packaging Agreements: Lock in specification controls (colours, shapes, materials), quality standards, and IP ownership so your packaging doesn’t drift into risky territory.
- Franchise Documents (If Applicable): If you franchise, ensure your franchise agreement and disclosure document include clear rights around trade marks, advertising funds, and brand approvals, and review them periodically with a franchise lawyer.
- Settlement/Release Templates: Sometimes a commercial compromise is best (e.g., a short phase-out of a name). Having a framework for a deed of release or settlement can bring disputes to a clean end.
Common Pitfalls We See (And How To Avoid Them)
Creative campaigns sometimes hit legal speed bumps. Here are the repeat offenders - and the simple fixes.
- “Too-Close” Naming: Product names that echo a competitor’s famous mark. Fix: run clearance searches and choose a more distinctive direction before launch.
- Implied Comparisons: Taglines or imagery that imply superiority without proof. Fix: make claims precise, test with real readers, and document your basis.
- Get-Up Drift: New packaging that edges closer to a rival’s distinctive look. Fix: build visual guardrails in your brand guidelines and have a fresh set of eyes review major changes.
- Last-Minute Legal: Legal review the night before launch. Fix: set internal checkpoints so high-risk campaigns get an early look from a consumer law or trade mark specialist.
- Under-protected Brands: Waiting to file trade marks. Fix: file key marks as soon as you commit to a name or logo and plan future classes for growth.
What If You’re On The Receiving End Of A Complaint?
It happens - and it’s not always a catastrophe. Treat it as a risk event to be managed.
- Don’t panic: Carefully review what’s alleged. Many disputes resolve with small changes or clearer disclaimers.
- Check your evidence: Confirm you can back every representation made. If a claim is shaky, consider adjusting quickly.
- Assess trade mark exposure: If the issue is brand similarity, weigh your chances with your registered (or unregistered) rights and real-world consumer perception.
- Choose your response path: Options range from a polite reply to a negotiated settlement. If you need to push back, a concise response or a targeted cease and desist can reframe the discussion.
Most importantly, decide on a strategy that aligns with your business goals - not just “winning” a point. Sometimes, rebranding a single SKU and moving on is the smartest commercial decision.
Key Takeaways
- Big-brand disputes about names, get-up and comparative ads reflect laws that apply to every Australian business, from sole traders to franchises.
- Registering your key brand elements as trade marks - in the right classes - is the strongest way to protect and defend your name and logo.
- Comparative advertising is lawful in Australia, but you must avoid misleading conduct under section 18 and false representations under section 29 of the ACL.
- If you franchise or plan to, build brand approvals and marketing rules into your system and keep franchise obligations front of mind with support from a franchise lawyer.
- Most disputes can be avoided with early clearance searches, clear brand guidelines, and documented substantiation for any comparisons.
- If a dispute arises, respond calmly, check your evidence, and consider commercial solutions - from fast edits to a formal cease and desist letter or a negotiated settlement.
If you’d like a consultation on protecting your brand and planning compliant advertising in Australia, you can reach us at 1800 730 617 or team@sprintlaw.com.au for a free, no‑obligations chat.








