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What legal documents do I need to run an online business?


If you're running an online business, there are key legal documents you'll need to have to protect your business from key risks. It will also help things run smoothly from the outset.

  • Terms and Conditions: T&Cs are the terms users must agree to before they further engage with your business. This helps you monitor activity on your platform, limit your liability where necessary and ensure all parties are on the same page regarding rights and responsibilities.
  • Privacy Policy: businesses with an annual turnover of $3 million or more are required to have a Privacy Policy in place that is in line with the Privacy Act 1988. It should disclose how you intend to collect, store and distribute your users' personal information.
  • Cookie Policy: if you're collecting cookies for business purposes, it's also important that you disclose this to your users, as well as how you intend to store and collect this information.
  • Supply Agreement: if you're working with suppliers, you'll need to have the details of your arrangement in writing. This can help limit the chance of a dispute arising, and can limit your liability for things that go wrong in the supply chain.
Rowan is the Marketing Coordinator at Sprintlaw. She is studying law and psychology with a background in insurtech and brand experience, and now helps Sprintlaw help small businesses

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